Terms And Conditions

Overview

This website is operated by Glamrdip. Throughout this entire website, the use of terms such as "we", "us" and "our" refer directly to Glamrdip.

By visiting, browsing and/or purchasing from this website, you're engaging in our "Service". This means that you agree to be bound by these terms and conditions ("Terms") as amended by us from time to time in our absolute discretion without notice. If you do not agree with the Terms, please stop using this website and/or our Service immediately. This website is owned and managed by Glamrdip. Unless otherwise stated, the website and its contents are the express property of Glamrdip, and Glamrdip reserves all its rights in relation to this property. The website and the products sold are intended for personal, non-commercial use only.

You agree to indemnify and hold harmless Glamrdip, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, legal fees, and costs, resulting from any violation of these Terms or any activity related to your use of the website or the Service or your account (including any negligence or misconduct) by you or any other person accessing this website through your account.

Product use and Health Risk Warnings

The advice on our website is not to be substituted for professional medical advice. This website is solely an online store for the distribution and sale of manicure, nail, and cosmetic products. We recommend that you consult your medical practitioner prior to using any of the products sold on our website to determine if they are suitable for you. In the event of a medical emergency, contact emergency services or your physician immediately.

Please follow the guidelines of use for each product. These guidelines can be found on the packaging of each product, along with our instructions manual and tutorials. We also recommend reviewing the Safety Data Sheets (SDS) available in our FAQ section for detailed ingredient information before using any product, particularly if you have any known allergies or sensitivities. We make no guarantees about the results of your use of the product, as results will vary for each individual user. The testimonials and reviews published on this website or about our products or Service on any other platform are the opinions of the authors only and are not medical or scientific opinions.

No Guarantee of Suitability

Glamrdip does not guarantee that its products are suitable for every individual or skin type. Results may vary from person to person, and use of the product is at your own risk. We make no warranty that our products will meet your specific requirements or that they are suitable for use without adverse effects. Glamrdip is not responsible for any adverse effects resulting from product misuse, failure to follow instructions, or individual sensitivities.

Allergy Warnings

Some products may contain ingredients that could cause allergic reactions in sensitive individuals. Detailed ingredient information is provided in the SDS documents available in our FAQ section. If you have any known allergies or sensitivities, we strongly recommend performing a patch test as outlined in the product instructions prior to full use. Glamrdip shall not be held liable for any allergic reactions resulting from the use of the product.

Limitation of Liability

To the fullest extent permitted by law, Glamrdip disclaims any and all liability for any injury, allergic reaction, illness, adverse side effects, or death arising from the use or misuse of our products, whether due to negligence, product defect, or otherwise. In no event shall Glamrdip's aggregate liability exceed the cost of the product purchased. By using Glamrdip's products, you assume all risks associated with their use.

Assumption of Risk

By purchasing and using any product from Glamrdip, you acknowledge and agree that you assume full responsibility for any adverse outcomes, including but not limited to allergic reactions, illness, or other health risks. Glamrdip shall not be liable for any incidental, consequential, or punitive damages arising from the use of its products, even if Glamrdip has been advised of the possibility of such damages.

Disclaimer

By accessing our website, using our Service, creating an account, or placing an order through the website, you assume all associated risk, including but not limited to the risk that your computer, tablet, mobile device, software, or data may be damaged by any virus or malicious bug transmitted by this website or any third-party website.

By browsing our website or creating an account and becoming a member, you assume all responsibility for the security of your account. You agree to accept all responsibility for activities that occur under your account (e.g. orders placed by someone else using your account). Glamrdip reserves the right to terminate your account without notice at its discretion. Glamrdip is not liable for any disruptions to this website.

Glamrdip reserves the right to amend errors or update product information at any time without notice. In the event that any information about a product is incorrect (e.g. size, price, etc.), Glamrdip reserves the right to refuse or cancel any order placed for that incorrectly described item. In the event of such a refusal or cancellation of an order and your chosen payment method has been charged, Glamrdip shall issue a credit to that chosen payment method in the amount of the cancelled order.

Delivery

Glamrdip is not responsible for any failure to deliver products on time or at all to the fullest extent permitted by law if such failure results from an event beyond its reasonable control. An event beyond its reasonable control would include but is not limited to war, rebellion, labour strike, natural disaster such as an earthquake or an endemic or pandemic such as COVID-19. In such circumstances we shall use reasonable endeavours to deliver the product to you once the event no longer prevents us from doing so.

Lost Parcels

Glamrdip accepts no responsibility for lost or unclaimed packages. Online tracking is available to you and is sent to you via email once you place an order. It is your responsibility to track the item via our website by clicking the 'Track my Order. We urge customers to access their tracking code if there is a delay in tracking and/or receiving your order. If the wrong address information is inputted into the checkout page when an order is placed on the website, and as a result, a parcel is sent out then returned back to us, it is the customer’s responsibility to pay for the product to be re-sent to the correct address.

Unauthorised Use

You may not use the website or Services for any unlawful or unauthorised purpose, including without limitation: distributing any abusive, unlawful, defamatory, harmful, obscene, or otherwise objectionable material. You may not use the website or Services to transmit any material that constitutes a criminal offence, results in civil liability or otherwise would breach any laws, regulations, or codes of practice. You warrant that you have the right to post any materials posted by you on our website and that the materials do not infringe any third party intellectual property rights.

Interfering with, damaging, disabling, or impairing the operation of this website, or attempting to gain unauthorized access to the website, networks or gateways connected to it, through hacking, spoofing, or any such similar means is expressly prohibited. You agree to indemnify Glamrdip for any loss or damage which may arise through your unauthorised use of the website or Service.

Refunds & Returns Policy

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Glamrdip will accept all refunds or replacement requests if the products are returned to our warehouse within 30 days of delivery. It is the customer’s responsibility to pay for the product to be returned to our warehouse. Any refunds or returns sent after the 30 day period will not be eligible.

Privacy

Glamrdip is fully committed to providing a secure website and shopping environment by protecting your privacy. Any personal information collected through Glamrdip will be handled with the strictest confidence, stored securely and never on-sold or shared with any third party (except as required or authorised by law.)
The information collected through this website remains the sole property of Glamrdip and will not be sold to or shared with any other organisation or third party. Information such as your name, email and shipping addresses, will be gathered when you place an order and/or create an account. This information will be stored securely.
Glamrdip stores no credit card information. Our payment system uses industry-standard Secure Sockets Layer (SSL) encryption systems to protect and encrypt your payment card data before it is transmitted through the Internet. Glamrdip uses a secure external payment gateway to process your payments. Glamrdip cannot view, access or store your credit card details however cannot guarantee the strength or effectiveness of these third-party providers.

Our website may contain links to other websites of interest. However we are not responsible for the security practices, privacy policies or content of any external or affiliate sites.As a member of Glamrdip you may receive regular email updates. The contents may relate to Glamrdip promotions, nails, beauty and industry news. You will have the ability to ‘opt out’ from receiving this material at any time.

Mobile Terms of Service

The GLAMRDiP mobile message service (the “Service”) is operated by GLAMRDiP (“GLAMRDiP”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to GLAMRDiP’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of GLAMRDiP through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. The service will include promotional messages such as promotions, specials, coupons, and other marketing offers; it will also include transactional messages such as order updates and account alerts.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with GLAMRDiP. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to GLAMRDiP or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other GLAMRDiP mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to GLAMRDiP or email support@glamrdip.com

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.